Our Christmas and New Year opening hours

Alex | December 8, 2021

Office closed – 24th Dec to 4th Jan

Our office will be closing at 12 noon on Friday 24th December, and opening again on Tuesday 4th January 2022.

Service queries

We understand that many people will still be working so we’ll be monitoring our services so you’re not left out in the cold this Christmas. If you need to get in touch with us for service queries, we have technicians on standby. Please email service@freshground.co.uk and we’ll get back to you within 24 hours (excluding bank holidays and weekends).

*Please note this does not cover any non-urgent queries regarding consumable orders.

Last-minute shopping dates

For guaranteed pre-Christmas delivery of your consumables, please make sure you place your order by 3 pm on Wednesday 22nd December and opt for next-day delivery. Anything ordered after this time can’t be guaranteed and may not be dispatched to arrive until January so don’t get caught out!

All orders for our Christmas hampers or Perks Boxes must be placed by 3 pm on Friday 17th December for guaranteed delivery before the Christmas holidays. Hampers ordered after this may not arrive in time.

Orders that are placed past our delivery dates outlined above will be processed and dispatched when our team returns on Tuesday 4th January.

From us all at FreshGround, we wish you all the very best for the festive season however you’re celebrating this year.