What are the best drinks from my office coffee machine?

Zoe | March 8, 2022

Although Brits are widely known for their love of a good cup of tea, just last year saw coffee tie with tea as the UK’s favourite drink. As a nation of coffee lovers, in comparison to other countries around the world, we don’t drink as much as you might expect. The UK actually ranks at number 40 in the global coffee consumption list. When it comes to coffee consumption, only two nations top more than 10kg per person per year – Finland and Sweden, according to statistics from the International Coffee Organisation.

If you’re a facilities or office manager and you’re looking to introduce or upgrade your office coffee, it’s important you choose a machine that dispenses a good range of drinks that you and your team will enjoy. Research reveals that in the office around 40% of people enjoy black coffee and 60% will opt for milk-based coffees mainly cappuccinos and lattes. Americano is still the number one favourite with approximately 1/3rd of people opting for this.

Interestingly, coffee consumers in the UK most commonly drink two cups of coffee per day with only a tenth of coffee drinkers enjoying 6 or more cups daily. There’s been a marked change in consumer behaviour recently due to the increase in hybrid working. With more people working from home on a regular basis, our customers tell us they’ll drink more hot drinks to take a break away from their work. They’re increasingly enjoying a wider range of drinks meaning that as an employer, you might want to consider offering your team a choice.

Coffee is a huge market and it’s estimated that 3 billion cups of coffee are consumed each day. Consumers spent about 3.9 billion British pounds on coffee, tea and cocoa in the UK in 2020. Weekly spending on coffee by consumers amounted to 42 pence per person – a figure that has doubled since 2006.

With all of this in mind, you’ll likely want to provide your team with a machine that provides the base of a good quality espresso and then a range of other options built from this quality platform. These will most likely include office favourites like cappuccino, latte, flat white and Americano. Increasingly many people are also interested in exploring other espresso based drinks such as macchiato, mocha, ristretto and others.

Coffeeshop experience at work

The FT reported that high street café culture has led to staff expecting barista-made lattes at work as “fancy coffee becomes a must-have office perk”. Perhaps your team has expressed their dissatisfaction with the current tea and coffee facilities or perhaps you just want to provide a better experience for your team.

Coffee may seem like a small thing when you look at the big picture of running your business, but it’s actually more important than you might think. Not only does it keep your team fuelled and hydrated, but a quality coffee experience can also actually help you attract and retain talent, and it can support a positive workplace culture. Other benefits include an increase in creativity, productivity and engagement, and it also offers various health benefits. It’s a vital part of the work experience and one that shouldn’t get neglected.

What drinks are best for my office?

Commercial office coffee machines can make espresso, americano, ristretto, latte, cappuccino, flat white, macchiato, mocha, hot chocolate and, for the tea drinkers, hot water to pour over a teabag. They’re incredibly versatile and offer a wide range of hot drinks. With bean to cup machines, you’ll only get the freshest and tastiest coffee drinks all at the touch of a button.

Your decision will boil down to your office culture. We always find it a good idea to communicate with clarity with your team so ask them what they want from their office coffee experience. Talk to management, your client experience team or your catering crew who can all give you valuable insight. For example, are your team used to picking up a coffee on their way into work, do they enjoy the taste of the Nespresso pod machine that they may have at home or do they enjoy cafetiere coffee at the weekend? Find out what they’d like to experience at work.

Another key ingredient of great coffee drinks, it’s important to consider milk choice as well. We’re witnessing a huge rise in veganism across the UK as people become more conscious of their consumption of meat and dairy. This has led to people choosing other milk types to add to their coffees that include oat, soy, coconut, almond and more. One in three Britons now drink plant-based milk, making them a mainstream choice for consumers. And staggeringly, shoppers spent £100m more in 2020 on alt-milks turning it into a near £400m-a-year market. By listening to our customer feedback, we’re hearing that facilities managers and office managers are committed to embracing this change and offering their team a choice of plant-based milks if they want them.

Convenience – what’s the best decision to make?

We’ve talked a lot about variety but having the best drinks in the office also depends on a number of other factors. Most people will want an option that’s quick, convenient and easy but without having to compromise on the quality of your hot drinks. An ideal solution for most offices will be to opt for an office coffee machine that offers choice and is easy to keep clean and maintain.

Of course, if you’re a very small team, you could consider an off the shelf domestic coffee machine but they’re not designed to cope with peak time usage and they may not be covered under warranty for commercial use.

What’s next?

If you need any help in defining what’s right for your team, you can get in touch with us. We’ve got lots of office coffee machines that provide premium and affordable coffees to keep your team happy and hydrated at work.