Customer support

We’re here to help

Our customer support library is full of resources to help you use and get the most from your FreshGround machine. To get started, simply scroll down to find your machine type, and use the arrows or drag the carousels left/right to find your model.

And if you have any questions or need any further assistance, our friendly client care team is happy to help. You can request service support either by using this contact form here, or by calling 020 7553 7900 (office hours only).

Bean-to-cup coffee machines

Undercounter water taps

Water coolers & boilers