7 reasons to choose FreshGround

In today’s fast-paced office environment, providing quality coffee has become essential in enhancing employee satisfaction, productivity, and workplace culture. Here in the UK, employees increasingly expect free access to high-quality, barista-style coffee at work.

A well-stocked coffee station that includes a choice of drinks and healthy snacks helps to provide a vital energy boost. It also creates an inviting space for collaboration, creativity and informal discussions.

Research shows that people appreciate small office perks and they can play an important role in workplace dynamics. Firstly taking regular breaks gives your team a chance to step away from their desks, recharge, and engage with colleagues. Secondly, office perks like free coffee can contribute to a positive and engaging atmosphere where people feel valued and appreciated.

This can lead to increased morale, lower stress levels, and even enhanced focus, as employees feel more motivated to carry out their daily tasks. It can even support attracting and retaining talent. Ultimately, can you afford not to have a premium office coffee machine?

How to choose your office coffee machine provider?

If you’re the office or facilities manager, choosing your office coffee machine provider will likely sit within your remit. It’s crucial to be discerning when selecting a provider to partner with.

The market is filled with lots of options, and not all suppliers will offer a consistent level of service or quality. Factors to consider include the variety of coffee options, the reliability of service, and the level of customer support available. Other factors will include sustainability, budget, the space you have available and how many people will be using the machine. You’ll also likely want to partner with a company that aligns with your values.

The choice of office coffee provider can have a significant impact on your employees’ experience. With these considerations in mind and with over 40 years of working in the office coffee business, we’ve got seven compelling reasons to help you choose the right office coffee provider for your unique office requirements.

1. Quality coffee machines

We offer a wide range of premium quality state-of-the-art office coffee machines. Sleek and modern in design, each user-friendly machine will deliver a choice of barista-quality coffee all at the touch of a button. Whether you’re looking for a compact machine to suit a small office team or a high-capacity commercial for your larger corporate team, we’ve got the machine for you.

From espresso machines to bean-to-cup models, each machine is built with cutting-edge technology that ensures reliability and consistent quality and flavour in every cup. Plus they’re really easy to keep clean and maintain.

2. Premium coffee beans

We provided a thoughtfully curated selection of premium coffee beans and blends, ensuring a selection that will suit the diverse needs of your team. We’ve even developed a handy colour-coded strength guide for our coffee. The guide goes from light, floral flavours, to deeper chocolate, all the way up to more intense and smoky flavours.

We also offer consumables in our online shop with everything you need to keep your coffee station well-stocked. Choose from tea, hot chocolate, syrups, biscuits, healthy snacks and more to create a coffee corner that delights your employees and impresses your clients and visitors.

3. Flexibility

We understand that the business landscape changes, and fast. That’s why you must have the flexibility to change with it. We offer a number of different ways in which you can get your office coffee machine. Taking into consideration your unique requirements and budget, you can choose to rent a machine, take advantage of a free loan, or buy outright.

Plus, our contracts start from as little as just three months, giving you the agility to assess how well your new machine suits your workplace before making a long-term commitment.

You can also upgrade your machine at any time so if your head count grows, you’ll have the capability to keep the team happy with coffee.

4. Dedicated customer service

We pride ourselves on delivering exceptional customer service so from the moment you engage with us, you can expect a professional and responsive experience from our expert team. Whether you have questions about your equipment, need support with maintenance, or require advice on your coffee selection, our team is here to help.

Everyone in our team is SCA-trained (Specialty Coffee Association). This means they’re expertly positioned to help you find the best beans, machine and service for your workplace.

This level of support is invaluable in today’s busy workplace, allowing you to take care of the important things like running your busy office. We’re committed to customer satisfaction, which is why we go above and beyond to resolve any issues promptly and efficiently. Don’t believe us? Take a look at the reviews from some of our happy customers on Reviews.io.

5. Service plans

FreshGround offers two comprehensive service plans so if anything ever does go wrong with your machine, we’ve got you covered.

Our Essential plan provides you with the necessary support to keep the coffee flowing, including regular maintenance and quick response times. This plan is ideal for businesses that want a budget-friendly reliable service.

Our Total Care plan offers a more proactive and extensive support package, including everything from regular maintenance to emergency repairs and additional perks. This plan is perfect for companies that want total peace of mind.

6. Sustainability

We’re committed to operating sustainably which is a vital consideration in today’s environmentally conscious world. Our offices and showrooms are designed with green practices in mind, and we actively aim to meet our sustainability goals.

Our office coffee machines are eco-friendly and incorporate energy-saving features that help reduce overall consumption. We also take care to ensure our coffee beans are responsibly sourced and we our customers to use recycling schemes wherever possible for items like used CO2 canisters and coffee grounds.

By choosing to partner with us, you can be confident that your coffee consumption aligns with sustainable practices, allowing you to enjoy your cup of coffee with a clear conscience.

Discover More: How sustainable is my coffee habit?

7. We communicate and care

Maintaining open lines of communication with our customers is important to us which is why we send regular email updates. We also send out our regular publication series, ‘Spilling the Beans’. These keep everyone informed about new products, updates and industry trends.

As well as these regular comms, each of our customers gets assigned a dedicated account manager who provides tailored support. This personalised approach ensures that you have a go-to contact for all your needs, helping to create strong relationships. These are just some of the reasons why the majority of our customers have been with us for years.

Find out more

With over 40 years of experience in the office coffee industry, our team will help you find the ideal solution. We’ll collaborate with you to identify your unique requirements and ensure a seamless setup of your coffee machine in no time. Want to get started? Contact us today.