Meet the team
Who are the FreshGround team? Find our friendly faces below! Click an image to read team bios, or filter by department using the bar at the top.
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Alun Simpson
Head of HR, Legal & Compliance
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Amy Elvin
Contracts Co-Ordinator
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Anthony Hare
Marketing Manager
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Aurelija Mickiene
Supply Chain Manager
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Balazs Kasz
Workshop Technician
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Billy Robbins
Field Service Technician
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Boden Barnes
Account Manager
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Bradley Fryer
Business Development Lead
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Casey Devine
Executive Assistant
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Catherine Crawford
Field Service Technician
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Chris Jones
Field Service Engineer
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Claire Nicholls
Finance Manager
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Clive Barnes
Head of Client Care
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Craig Pallister
Business Development Manager
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Craig Stevenson
Technical Support
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Dale Goodenough
Business Research Manager
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Dan Lyon
Managing Director
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David Kiss
Account Manager
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Dean Nicolson
Account Management Lead
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Doyle Brown
Consumables Executive
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Ebony George
Contracts Assistant
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James Cowley
Consumables Executive
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Jamie Farrell
Field Service Engineer
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Jay Carneiro
Field Service Technician
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Joe Lewis
Tech Support Lead
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Jordan Durrant
Graphic Designer
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Kimberley Gould
Finance Assistant
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Lily Hedley
Content Executive
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Lyndon Pollard
Field Service Engineer
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Marco Corsini
Warehouse Executive
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Melvyn Dunham
Customer Service Support
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Nick Harding
Field Service Engineer
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Pat Haslett
Field Service Technician
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Peter Kellock
Workshop Manager
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Piotr Lipski
Field Service Engineer
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Richard Dunham
Head of Brand
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Russell Cowley
General Manager
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Ryan Payne
PPM Engineer
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Samantha Heffer
Purchase Ledger
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Scott Barnes
Head of Sales
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Slav Nowak
Field Service Engineer
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Steve Moore
Field Service Engineer
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Stuart Mills
PPM Coordinator
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Tereza Dixon
Credit Controller
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Tom Moore
Warehouse Operator
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Tyron Cox
Logistics Operative
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Vienna Barnes
Customer Service Lead
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Wyatt Harvey
Field Service Technician
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Wyatt Haughton
Business Development Manager
Alun Simpson
Head of HR, Legal & Compliance
With a wealth of HR experience, Alun heads up the team. He also manages all our legal and compliance procedures so no day is ever the same. Alun enjoys nurturing and supporting his team to help them reach their potential. He also likes an americano and loves his gin, although not together, of course!
Amy Elvin
Contracts Co-Ordinator
Amy’s customer-centric focus and strong communication skills make her a vital asset to our admin team. Amy’s passionate at just about everything she does and two of her main passions are regularly going swimming and drinking lattes – just not at the same time!
Anthony Hare
Marketing Manager
Anthony likes to get stuck into the website as part of the marketing team. He’s always looking for new and innovative ways to engage with our customers. And when he’s not behind the keyboard, you’ll probably find Anthony with a latte in hand playing tabletop games (but never Monopoly!)
Aurelija Mickiene
Supply Chain Manager
How do you make coffee better? Aurelija likes to add ice cream! A lover of affogato, Aurelija works as part of operations, always striving to hit her goals and support her team. A self confessed cat whisperer and passionate wine enthusiast, she also likes to travel with friends and family (to Italy when possible!)
Balazs Kasz
Workshop Technician
What makes Balazs so good at his job? When he finishes a new machine setup, he makes himself the first cappuccino to ensure the quality and texture are spot on. He makes it a point to help customers brew good coffee from a FreshGround machine. And when he’s not in the workshop, he likes to spend time with his friends and family, walking in nature and exercising.
Billy Robbins
Field Service Technician
We’ll know more about Billy soon!
Boden Barnes
Account Manager
Have a coffee or water issue that needs a solution? Then Boden’s your man! Working as part of the vibrant lead generation team, he’s always eager to chat and see if FreshGround can make your life easier. At the weekend you can probably spot him on a railway bridge, flat white in hand, doing a bit of trainspotting.
Bradley Fryer
Business Development Lead
Bradley is a great communicator and enjoys liaising with customers answering queries and booking appointments. He has strong organisational skills and a great eye for detail. Bradley loves ice cream, especially ice cream with interesting flavours – lemon & basil is his favourite!
Casey Devine
Executive Assistant
The key to a good mocha? More chocolate! That’s what Casey thinks anyway. She’s an essential cog in the FreshGround machine, supporting the team with a huge host of functions across the business. If there’s a checkbox on a todo list, she’s all over it. In her spare time, Casey likes to view the world through her camera lens whilst travelling.
Catherine Crawford
Field Service Technician
Catherine is one of our preventative maintenance engineers, ensuring our client’s coffee quality is top notch. She loves an oat flat white and finds great satisfaction in being able to help our customers (as well as giving advice on how to make a great cup of coffee). In her spare time Catherine enjoys taking part in quizzes, with everyone in the team making sure we’re on her side due her excellent knowledge and competitive edge!
Chris Jones
Field Service Engineer
An expert engineer, Chris takes great pride and satisfaction in his role. He enjoys the interaction with customers and being able to deliver fantastic coffee from our office coffee machines. Chris grew up in Javea, a picturesque coastal town in Valencia, Spain and speaks Spanish.
Claire Nicholls
Finance Manager
Claire has helped us to continually improve our processes to make our customers’ lives even easier. Her focus and dedication to any task at hand means that she overcomes challenges with ease. Claire has a menagerie of animals from horses and goats to chickens and dogs!
Clive Barnes
Head of Client Care
Clive has been with FreshGround for over a decade. A coffee connoisseur, Clive’s favourite coffee is Ricco Fabio’s House Medium Roast which he has every morning to kick off his day. Clive is somewhat of a perfectionist and he won’t rest until the job has been done to the highest of standards.
Craig Pallister
Business Development Manager
Need to find the solution to inspire happiness and productivity in your team? Then Craig’s your man! With a macchiato in hand, he’ll help uncover a truly exceptional workplace experience for you. And when he’s not helping customers, he’ll be snowboarding, mountain biking, surfing, or doing any manner of other things to stay active.
Craig Stevenson
Technical Support
Craig spearheads Technical Support. It’s a critical role not without its challenges. He’s our FreshGround joker and keeps us all laughing! At break time, you’ll find Craig enjoying an Americano.
Dale Goodenough
Business Research Manager
Latte loving Dale’s main focus at FreshGround is establishing and strengthening relationships with new people. Dale’s objective is to improve the experience of our customers’ day to day lives by finding the right coffee or water solution for their workplace.
Dan Lyon
Managing Director
Dan steers the ship at FreshGround! A huge believer in employee wellbeing and inspiration, he keeps the team motivated whilst setting the direction for the company moving forward. Once upon a time, Dan was a master of skates and a true roller hockey aficionado.
David Kiss
Account Manager
David helps to oversee the day to day running of the business and makes sure we’re operating efficiently and effectively. He has a positive attitude and a flexible approach to problem-solving. David has played football since he was 7 and was semi-professional for some time in Hungary.
Dean Nicolson
Account Management Lead
Dean leads our Account Management team and brings a positive attitude and can-do approach to challenges. He’s highly organised and the team know ALL about his love of an Excel spreadsheet! In his spare time, Dean will be getting dirty mountain biking in the great outdoors.
Doyle Brown
Consumables Executive
You don’t need to love coffee to work here, and Doyle is proof of that! Self described as “not a hot drinks person”, Doyle gets his kicks by making good offices great, with the installation of brand new coffee machines and water dispensers. Outside of work, he absolutely loves spending time outdoors.
Ebony George
Contracts Assistant
With her long to-do list in hand, Ebony spends her day ticking off tasks for the Customer Service team. With a latte at her side, she’s here to support the team with all enquiries that come in from customers. Outside the office you can find her baking away in her kitchen or enjoying photography out and about.
James Cowley
Consumables Executive
James is as passionate about coffee as he is music! You’ll usually find him positively buzzing in our high energy office, working within the sales team to help our customer however he can. Whilst his go-to coffee of choice is a latte, James is happy with just about any coffee you can put in his mug.
Jamie Farrell
Field Service Engineer
Jamie is a vital part of our field service team delivering first-class service to our customers out in the field. He’ll travel to customers’ workplaces and fix any issues quickly and effectively. In Jamie’s spare time, he enjoys cooking and makes a mean roast dinner!
Jay Carneiro
Field Service Technician
We’ll know more about Jay soon!
Joe Lewis
Tech Support Lead
Joseph takes great pride in playing a key part in enforcing FreshGround’s motto, ‘Delivering happiness by the cup’. He understands all too well how great coffee experiences support productivity and team morale in the office. Ask Joseph about his claims to fame!
Jordan Durrant
Graphic Designer
Mocha-sipping Jordan is our resident graphics wizard at FreshGround! He loves the creative freedom of sprucing up our website, social media channels and brochures with all things coffee. And when he’s not throwing ideas at the wall, he’s reminiscing about the days of throwing people to the ground as an international judo champion.
Kimberley Gould
Finance Assistant
Kimberley is part of our customer service team and happily helps with whatever queries or issues that arise. A bright and positive member of the team, she really enjoys her role at FreshGround. Kimberley will always go the extra mile to provide first-class customer service.
Lily Hedley
Content Executive
Whether its for emails, blogs, or social media, Lily is responsible for crafting impactful and engaging content. She’s fond of an oat milk cappuccino and loves to collaborate on projects and use her skills to help her colleagues excel. Outside of work you will find her at the skatepark doing tricks on her roller skates.
Lyndon Pollard
Field Service Engineer
Talented engineer Lyndon finds the most satisfying part of his day is when he leaves a machine cleaner than when he found it. He’s not the biggest fan of drinking coffee, but absolutely loves the smell. Lyndon also has a photographic memory, meaning he only needs to be shown something once to remember it!
Marco Corsini
Warehouse Executive
Marco’s favourite coffee is an espresso, in flair Italian style. As an operations guru, he’s always busy making sure your coffee and consumables arrive on time and in sparkling condition.
Melvyn Dunham
Customer Service Support
Keep calm and carry on is one of Melvyn’s favourite quotes. Level headed and logical, there’s not much that fazes Melvyn. His priority is always in keeping the customer happy, managing any issues efficiently and on time. Melvyn loves a latte to start the day off well.
Nick Harding
Field Service Engineer
Nick’s a vital part of our field service team. His technical skills and knowledge result in quick and efficient installations meaning minimum disruption to our customers. Outside of work, Nick enjoys football and has won an international football tournament in Amsterdam in 2020.
Pat Haslett
Field Service Technician
Pat is a highly-skilled engineer who takes great pride in everything he does. His proactive and flexible approach means he’s the man to get the job done right and on time. He applies the same dedication in his personal life training hard and competing in triathlons.
Peter Kellock
Workshop Manager
Helping the workshop run as smoothly as possible, Peter preps, repairs and sends out coffee machines, all whilst sipping on a cafe creme. He does all he can to give our customers the best experience they expect. And we wouldn’t expect anything less, from the man whose father is a two-time world conker champion!
Piotr Lipski
Field Service Engineer
Piotr is one of our longest-serving technicians and has a wealth of experience. His extensive knowledge of our range of coffee machines and water dispensers means any faults are fixed quickly. Piotr is a serious coffee lover and a keen mountain bike enthusiast outside of work.
Richard Dunham
Head of Brand
Richard’s mantra is ‘teamwork makes the dream work’ and he heads up our marketing team. With years of experience that he brings to the table, it keeps us ahead of the curve. Richard has boundless energy and loads of innovative ideas. Ask him about his satsuma juggling skills!
Russell Cowley
General Manager
Overseeing pretty much every part of the business, Russell has a huge amount of knowledge and experience to keep things running smoothly. He’s very much a people person so meeting suppliers, clients and interacting with the team is when he really shines. Russell is a DIY enthusiast.
Ryan Payne
PPM Engineer
As one of our planned preventative maintenance engineers, Ryan spends his time on the road providing excellent customer service and ensuring your coffee quality is spot on. Outside of work, he’s a big football fan and enjoys spending my weekends watching Man United win. And if you’re ever making him a drink, make it double macchiato.
Samantha Heffer
Purchase Ledger
Number cruncher, Samantha is valued member of the FreshGround family. She brings with her a positive attitude and a flexible approach to problem-solving. Samantha enjoys working as part of a team in our busy office. Out of work, Samantha is kept busy with her twins.
Scott Barnes
Head of Sales
Scott joined the FreshGround family straight out of college and has been a vital part of the team for over 20 years. Scott is passionate about delivering innovative solutions to our customers that create the ‘wow’ effect. His coffee of choice is a simple, well-brewed filter.
Slav Nowak
Field Service Engineer
Slav has worked with us for over a decade and is part of our field service team. Slav is on hand to fix any technical issues that may arise on our machines. He knows them like the back of his hand so gets things done in a jiffy making him a firm favourite with our customers. Outside of work, you’ll find Slav on the golf course.
Steve Moore
Field Service Engineer
There’s nothing Steve enjoys more than a good challenge and he’s always striving for continuous improvement. Steve is a talented and experienced engineer who’s been with us for around 15 years. He’s detail-oriented and great at multi-tasking. He’s a coffee lover at heart and enjoys an Americano.
Stuart Mills
PPM Coordinator
Stuart relishes interacting with customers and making sure things are processed accurately. Outside of FreshGround he’s a passionate Liverpool fan, and loves evening walks with his partner and the dog. His favourite coffee is either a strong black americano or a more subtle flat white.
Tereza Dixon
Credit Controller
Team player Tereza takes care of the books here at FreshGround. She’s dedicated and conscientious and enjoys interacting with the team and customers. Tereza is a bit of a sports fan and stays active playing various sports in her free time.
Tom Moore
Warehouse Operator
Ever wondered just how your coffee gets packed and shipped to you so safely, neatly and quickly? Chances are, Tom was the man responsible! He’s fuelled throughout the day by lattes and the odd cheeky mocha. Catch him at the weekend and he’ll probably beat you at a board game, as he plays them at competition level!
Tyron Cox
Logistics Operative
Equipped with a smile, boundless enthusiasm, and a delicious mocha, Tyron loves the look of happy customers with their new coffee machines. A pro at travel and excursion, Tyron used to live in Cataluña near the city of Barcelona, which heavily influenced his taste in football.
Vienna Barnes
Customer Service Lead
Helping others and being part of a team is one of Vienna’s biggest motivators, so she is committed to helping customers and solving problems. Away from the desk, she enjoys creative digital media including photography and graphic design, and has been known to raise the odd baby animal.
Wyatt Harvey
Field Service Technician
As one of our Planned Preventative Maintenance Engineers, Wyatt travels around this country providing high quality customer service and ensuring our customers coffee is of the upmost quality. Outside of work, he has a big passion for photography. Aviation and wildlife are his specialities.
Wyatt Haughton
Business Development Manager
If you’re in need of a coffee machine in Manchester, then Wyatt’s looking for your number! Part of our team based in the north, he’s always looking to find the right person who he can help out with anything coffee and water related. And when he’s not sipping hot chocolate in the office, Wyatt dabbles with joinery in his spare time.