Service & Support

Got a question? You can call or email us, or simply fill in the form below and we’ll get back to you as soon as we can.

If it’s a new machine you’re looking for, a general enquiry, or you’re a current customer in need of service support, then just click on the relevant tab to send your request through to the right team.

If you’re an existing customer looking for guidance on your machine including simple routine tasks, then you may find the answer in our customer support section. Otherwise please feel free to drop our friendly client care team a line using the form below.


How we use your information – By entering your contact information you are consenting to FreshGround contacting you.
Our full privacy policy, including how we store and handle your data can be seen here.

Where to find us

From our head office in Norwich and our regional offices in Moorgate and Wilmslow, we’re committed to providing first-class service to offices and workplaces in London and Manchester.

Head Office

Synergy House Fakenham Road Norwich NR9 5SP

London Office

4th Floor, 141 Moorgate, London EC2M 6TX

Manchester Office

Unit 6 Deanway, Manchester Road, Wilmslow SK9 3HW

Customer stories

Want to find out more about the FreshGround experience? What better way than to hear it straight from some of our customers!

Kingsley Napley, London

Kingsley Napley is an internationally recognised law firm based in Central London. Many of their lawyers…
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The Space, London

The Space provides private offices, meeting rooms and open working areas. Their carefully…
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Edmund House, Birmingham

FreshGround was tasked by one of the UK’s leading serviced space providers to equip a new…
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View our customer stories