Self serve resources

Before contacting us about a routine issue, have you tried look at our support resources or Learning Hub? They might have the answer you need. Otherwise, scroll down to find our service and support form.

User manuals and other resourcesVisit the Learning Hub

Service & support enquiry

If you’re looking for guidance on simple routine tasks for your machine, such as cleaning or descaling, then you may find the answer in our customer support section. If you can’t find your answer there, then our team will be glad to assist!

You can only upload files up to a total of 10MB. If you are attempting to send us a large video file, please contact service@freshground.co.uk to arrange the transfer.

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