Customer support area

Scroll down to find your machine

Here you’ll find downloadable guides and ‘how-to’ videos for taking care of your machine. Simply scroll down to find your machine or requirements.

And of course, if you need any further assistance, simply give our friendly client care team a call and they’ll be happy to help.

F1 - Jura E6

F2 - Jura XJ9

F3 - Jura X3/X3c/X7/X7c/X8/X8c

F3 – Jura X3/X3c/X8/X8c Touchscreen

F4 – Egro Zero

F5 - Egro One

F5 – Egro Next

G1 - N&W Koro

W4 Water Boiler

T1 - Borg & Overström u1

T2 - Borg & Overström u2

T3 - Billi Quadra Tap

T4 - Billi Quadra Sparkling Tap

T5 - Billi Quadra Plus

CO2 Sparkling Cylinder