Office coffee machines in London

At the low cost end of the scale, you can rent a filter coffee bulk brew machine from just £2.87 per day. These are ideal for meeting rooms and bulk catering, but not the best for an office of people taking coffee breaks at different times. For most offices, we’d recommend a bean to cup machine, which start from £3.43 per day, but can stretch as high as £32.89 per day for the biggest and best machine on our most flexible rental terms.

Costs vary depending on many factors, including term length, machine model and configuration. We’ve tried to provide a comprehensive breakdown on our pricing page, but you’ll always get a more accurate answer for your setup by talking to our team. We’ll listen to your requirements and suggest a few options that best fit your circumstances.

Yes and yes! You can request a free trial by contacting the sales team and starting the conversation. When the trial date is agreed, we’ll bring the machine to you in a flight case and everything you need to get started. All you need is a place to plug it in for power!

Free loan coffee machines allow you to have a FreshGround coffee machine for free, as long as you pay for a minimum agreed amount of coffee (usually two or three cases a month). This can be ideal for a high consumption office, but we’ll always work through the commercials with you to see if it is more cost effective to rent or free loan your machine.

This depends on the machine you want. Realistically, you’ll be looking at a lead time of around two weeks. This is to allow us to configure the machine to your specification and our strict standards. We never send out a ‘factory standard’ machine, as we don’t find this delivers the level of quality our customers should expect. If the machine is out of stock and we need to order it in, this can increase the lead time too.

What we find best is to talk about your desired install date as early as possible. That way we can plot out your delivery and installation timeline in a way that works for you.

In short, we fix it! Report a breakdown to our customer service team as soon as there is an issue, either by contact form, emailing customerservice@freshground.co.uk, or calling us on 020 7553 7900. We aim to reply to all enquiries within 60 minutes.

For simple issues, we may be able to diagnose (and even fix) them over the phone, or by video call. Our CoffeeCrew Live Assist remote service can be the fastest way to get your machine up and running again.

Of course, sometimes we do need to send out a technician. In the London area, this can be as fast as a same day service, depending on when the issue is reported. FreshGround’s first-time fix rate is over 90%, so in most cases we’ll be able to get you up and running again in a single visit.

Our main CoffeeCafé can be found at 141 Moorgate (EC2M 6TX), and offers a huge range of coffee machines and water dispensers for you to see in action. You can arrange your visit from our website, and our team will tailor-make an experience just for you.

We do indeed. From free-standing chilled water units to integrated taps that offer boiling and sparkling options, we offer a wide range of taps and dispensers. We work closely with big manufacturers including Billi, Zip, and Borg & Overström to present you with a range of quality and reliable options to fit any office space.

The hard water in London means that scale build up is a genuine challenge. Left unattended, it leads to more breakdowns, a shorter machine lifecycle, and can impact the taste of your drinks. This is why all FreshGround installations require a scale filter. A properly installed filter will prevent the build up of minerals, such as calcium and magnesium, in your machine. This stops deposits from crystalising in hard to reach areas, meaning fewer call outs, consistent brewer temperatures, and better tasting coffee.

Depending on the size of the filter, we recommend changing it out every six to twelve months to maintain your protection from scale build up and issues. A comprehensive service plan, such as our Complete Care, can manage this for you, giving you one less issue for your London office to worry about.