
How long does installation take? A quick guide by machine type
So you've ordered your new coffee or water machine, and you want to know what's next? Lets break down time scales.

How do I dispose of used coffee and water filters?
Lets get straight to the issue and answer this common question...

Why isn’t my coffee machine keeping up? Understanding coffee machine capacity
Struggling with coffee machine queues? Explore solutions to boost capacity, reduce wait times, and keep your team’s coffee experience except...

How do I swap to new coffee beans?
A handy customer guide for changing coffee beans, with a video to break down the process.

Creating Ricco Fabio
Ricco Fabio is a socially responsible coffee that prioritizes sustainability and ethical sourcing. Grown in Brazil’s Alta Mogiana region.

Do the Billi Quadra Plus Tap systems comply with Legionella safety regulations?
Lets break down what makes our Billi taps Legionella safe for users.

What’s the Specialty Coffee Association Flavour Wheel?
Want to learn about the Speciality Coffee Association and it's Coffee Tasters Flavour Wheel? This is the ideal place to start.

Your machine order – what happens next?
Congratulations! You’ve ordered a new coffee machine or water dispenser from FreshGround, and the cogs have started turning to improve...

Why has my office coffee machine stopped working?
Has your office coffee machine stopped working? Simple troubleshooting tips to help you out If your business encourages a positive workplace...

Shutting down your coffee or water dispenser for a while
Closing the office for the holidays? You’ll probably want to leave your kitchen equipment off to save energy, especially if you’...

How do I look after my coffee machine?
Are you a facilities manager who’s responsible for keeping your team happy and hydrated? A lot of people now expect barista-style coffee exp...

Total Care vs Essential Service plans – what’s right for my workplace?
If you’re thinking about getting a coffee machine or water dispenser for your workplace, you’ll want to ensure you have a reliable and effec...